I'm reposting this as I found my previous post suddenly "disappeared". Plus, my multiple emails have been totally ignored (yet when I ask about booking lessons, my emails are replied really quickly).
PLS ATTEND TO THIS AS IT IS A GENUINE PROBLEM BAD ADMIN HAS CREATED, AND NOT A MINDLESS RANT.
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I realise we're not supposed to be complaining or dissing SS here on the forums, but do understand that I'm only posting this here as my email to you guys hasn't been replied.
I was a happy SSTV member, and SHOULD still be happy paid member(I paid for a 1-year subscription only this year), except that when I pre-ordered Mastering Harmony, I was (supposed to have been) given a one-month free access to SSTV.
Instead of having the free access be given at the end of my one-year subscription, my account was converted to a one-month free access membership. At the end of that month, my account has been listed as "FREE MEMBER" ever since, locking me out of content I paid good money for.
Appreciate your prompt response. Thank you.
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